Privacy Policy
Last Updated: January 2025
At Uldenyx, we believe transparency builds trust. This policy explains how we collect, use, and protect your information when you use our web journalism learning platform.
Our Commitment to Your Privacy
We built Uldenyx to help aspiring journalists develop real skills through personalized online learning. Your privacy matters as much to us as your education does. We only collect information that helps us deliver better courses, improve your learning experience, and keep your account secure.
This policy covers what data we gather, why we need it, how we use it, and the choices you have. If you have questions after reading this, our team is here to help.
Information You Provide
When you create an account or enroll in courses, you share certain details with us:
- Name and email address for account creation
- Payment information processed securely through third-party providers
- Profile details you choose to add
- Messages and feedback you send us
- Course assignments and project submissions
Learning Activity Data
To personalize your education and track progress, we automatically collect:
- Course completion rates and lesson progress
- Quiz scores and assignment grades
- Time spent on different learning materials
- Interaction with live sessions and instructors
- Device and browser information for compatibility
How We Use Your Data
Every piece of information serves a specific purpose in improving your learning journey:
- Delivering course content and personalized recommendations
- Connecting you with instructors for live sessions
- Tracking your progress and issuing certificates
- Sending important updates about your courses
- Improving platform features based on usage patterns
- Protecting accounts from unauthorized access
Information Sharing
We never sell your personal information. We only share data when necessary:
- With instructors to facilitate your learning sessions
- With payment processors to handle transactions securely
- With email service providers for course notifications
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Your Rights
- Access your personal data at any time through your account
- Request corrections to inaccurate information
- Delete your account and associated data
- Export your learning records and submissions
- Opt out of promotional emails while keeping course updates
- Withdraw consent for optional data processing
- File a complaint with data protection authorities
Data Retention
- Active account data kept while you use our services
- Course completion records maintained for certification purposes
- Payment records retained for tax and accounting requirements
- Deleted account data removed within 90 days
- Anonymized learning analytics used for platform improvement
- Legal requirements may extend some retention periods
How We Protect Your Information
We use industry-standard security measures including encrypted data transmission, secure server infrastructure, regular security audits, and restricted access to personal information. While no system is completely secure, we continuously update our practices to protect your data. If we detect a breach affecting your information, we'll notify you promptly and explain what happened and what we're doing about it.
Questions About Privacy?
We're here to help. If you have concerns about how we handle your data, want to exercise your rights, or just need clarification on anything in this policy, reach out to us directly.